Getting in touch
At DNA DANCE LAB, we’re here to help you create the perfect look for every performance. Whether you have a question about sizing, customisations, bulk orders, or choosing the right dance costume for your style, our team is ready to support you. We understand how important quality, fit, and confidence are when it comes to dancewear, and we’re always happy to offer friendly, expert advice.
Simply fill out the contact form below, and we’ll get back to you as quickly as possible. No question is too big or small, from product enquiries to order support, we’re committed to making your experience smooth, simple, and stress-free.
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Frequently asked questions
How long will my order take?
Plain wear items are dispatched within 24 hours of payment using a 24-hour tracked service. Custom orders vary depending on design complexity and embellishment level, but most are completed within 2–6 weeks from confirmation. Rush orders may be available upon request.
Do I get a hairpiece with my costume?
Yes - all custom orders include a matching hairpiece as standard. If you have any specific requests, we will always do our best to accommodate them.
Can I have this base in a different size or another colour?
Yes. All of our bases can be made in a variety of sizes and in over 200 colours through our Metamorphosis process. Please click here for more information
How much does shipping cost?
All parcels are sent via a 24-hour tracked service. Standard shipping (including packaging) costs £7.00–£10.00.
Gold and Platinum custom orders are sent in a luxury presentation box with a small gift for £15.00.
Shipping for troupe orders or multiple garments will be quoted individually.
Can you tell me how to measure properly?
We strongly recommend taking the following measurements and comparing them to our size chart before ordering. Please note that our sizing may differ from other dance brands. Be sure to follow our measurement guide carefully to ensure accurate results. If you’re unsure, we suggest asking your dance teacher for assistance. When selecting a size, always choose based on your largest measurement, using girth as the main indicator.
